Our Commitment to Fair Business Practices
At Angler's Edge, we believe in building trust through transparency. Our terms and conditions are designed to protect both our valued customers and our business, ensuring a clear and harmonious relationship for all your fishing adventures.
Our goal is to ensure a smooth, secure, and satisfying online shopping experience. These terms outline our mutual expectations regarding product purchases, returns, website usage, and data protection. We encourage you to review them thoroughly to understand your rights and responsibilities when engaging with Angler's Edge. Should you have any questions, our team is always ready to assist.
Customer Protection
We prioritize your peace of mind, ensuring your consumer rights are upheld in every transaction.
Fair & Reasonable
All terms are crafted to be fair, reflecting our dedication to ethical business practices.
Regular Updates
We continuously review and update our policies to align with best practices and legal requirements.
Direct Contact
Have questions? Our support team is readily available to clarify any aspect of our terms.
Purchase Terms and Order Processing
When you place an order with Angler's Edge, you signify your acceptance of the following terms. We strive for accuracy in every detail, from product descriptions to pricing.
- Order Acceptance: All orders are subject to acceptance by Angler's Edge. An order confirmation email signifies receipt, not acceptance. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
- Pricing & Payment: Prices are listed in USD and are subject to change without notice. We accept all major credit cards and other secure payment methods as displayed at checkout. Payment must be received in full before an order is processed for shipment.
- Order Modification/Cancellation: Requests for modifications or cancellations must be made promptly after placing an order. Once an order enters the shipping process, cancellation may not be possible. Refer to our Shipping and Return Policies for details on returns.
- Inventory Availability: Product availability is subject to change. While we endeavor to keep our inventory accurate, occasional discrepancies may occur. In such cases, we will notify you immediately and offer alternatives or a full refund for unavailable items.
Shipping and Return Policies
Your satisfaction is paramount. Our shipping and return policies are designed to be clear and hassle-free, ensuring you get the right gear for your next adventure.
Shipping Details
We offer various shipping methods to suit your needs, with estimated delivery times provided at checkout. Shipping costs are calculated based on weight, dimensions, and destination. We aim to dispatch all in-stock orders within 1-2 business days.
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- International Shipping: Available to select countries. Duties and taxes are the responsibility of the recipient.
Returns & Exchanges
If you're not entirely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange. Items must be in new, unused condition with original packaging.
- Initiate a Return: Visit our 'Returns' section or contact customer service.
- Exchanges: Subject to product availability.
- Damaged/Defective Items: Report within 7 days of receipt for immediate assistance and resolution.
Customer Responsibilities and Account Terms
To ensure a secure and personalized experience, customers are expected to maintain accurate account information and use our website responsibly.
- Account Accuracy: You are responsible for providing accurate and complete information when creating or managing your Angler's Edge account. Keep your password confidential and notify us immediately of any unauthorized use.
- Website Usage: Our website and its content are for personal, non-commercial use. Any unauthorized modification, distribution, transmission, display, or exploitation of any materials from this site is strictly prohibited.
- Content Submission: Any reviews, comments, or content you submit must be truthful, non-offensive, and respect intellectual property rights. We reserve the right to remove any content deemed inappropriate.
- Privacy and Data: We are committed to protecting your privacy. By using our services, you agree to the collection and use of your data as outlined in our comprehensive Privacy Policy, available on our website.
Legal Terms and Dispute Resolution
These terms constitute the entire agreement between you and Angler's Edge regarding your use of our services. We aim to address any disputes efficiently and fairly.
- Limitation of Liability: Angler's Edge will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services, even if advised of the possibility of such damages. Our liability is limited to the purchase price of the products.
- Intellectual Property: All content on this website, including text, graphics, logos, images, and software, is the property of Angler's Edge or its content suppliers and protected by international copyright and trademark laws.
- Governing Law: These terms and conditions are governed by and construed in accordance with the laws of the North American region where Angler's Edge primarily operates, without regard to its conflict of law principles.
- Dispute Resolution: In the event of a dispute, we encourage you to contact our customer service team first for an amicable resolution. For unresolved disputes, both parties agree to engage in good faith mediation before pursuing any legal action, unless otherwise stipulated by law.
Questions About Our Terms?
We understand that legal documents can be complex. If you have any questions or require clarification on any part of our terms and conditions, please do not hesitate to reach out.
Our dedicated customer service and legal team are available during business hours to provide assistance and ensure you have a clear understanding of our policies. Your peace of mind is important to us.
Or email us directly at: [email protected]